Privacy Policy

Your Carpet Guy is headquartered in Twizel, New Zealand. Our website address is

It is Your Carpet Guy’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to the website “” (hereinafter, “us”, “we”, “the website” or “Your Carpet Guy”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website. We have adopted this Privacy Policy to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the terms and conditions posted on our website, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.


Website visitors

Like most website operators, Your Carpet Guy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Your Carpet Guy’s purpose in collecting non-personally identifying information is to better understand how Your Carpet Guy’s visitors use its website. From time to time, Your Carpet Guy may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.


Gathering of personally-identifying information

Certain visitors to Your Carpet Guy’s website choose to interact with us in ways that require Your Carpet Guy to gather personally-identifying information. We may collect personal information from you including information about your name, contact details, location, computer or network, interactions with us and customer history. We collect this information in order to best serve the needs of our customers and provide customers and website users with content that is relevant and useful. We may also interact with your financial data relating to purchase and payment of goods and services.

The amount and type of information that Your Carpet Guy gathers depends on the nature of the interaction. For example, we ask visitors who submit an enquiry through our website contact form to provide an email address and other contact information.


Aggregated statistics

Your Carpet Guy may collect statistics about the behavior of visitors to our website. We may display this information publicly or provide it to others. However, Your Carpet Guy does not disclose your personally-identifying information.



The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


Personal data collection and use

Anonymous information about your demographics and interests are tracked by our website and other online tools using technologies like cookies, and are used for marketing and promoting Your Carpet Guy (e.g. using Google Analytics or targeted advertising).

In processing data, Your Carpet Guy will take reasonable precautions to protect personal data so that it is not misused, lost, accessed by unauthorised people, modified or disclosed.



To enrich and perfect your online experience, uses “cookies,” similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Your Carpet Guy uses cookies to help us identify and track visitors, their usage of our website and their website access preferences. Your Carpet Guy website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Your Carpet Guy’s use of cookies.


Embedded content from other websites

Please be aware that we are not responsible for any personal data that you disclose to third-party companies and we encourage you to carefully read their policies relating to collection, privacy, disclosure, and use of your personal data. Note that social media sites may also include links to other websites whose privacy practices differ from those of Your Carpet Guy.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Links to external sites

Our website may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.


Who we share your data with

Your Carpet Guy does not share or sell your personal data with outside parties unless under circumstances required by law.


How long we retain your data

Records containing personal information will be held by Your Carpet Guy until there is no longer a need or obligation to retain such records, after which time they will be deleted, destroyed or de-identified.


What rights you have over your data

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at [email protected].


Privacy Policy changes

Although most changes are likely to be minor, Your Carpet Guy may change its Privacy Policy from time to time, and in Your Carpet Guy’s sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this website after any change in this Privacy Policy will constitute your acceptance of such change.