about us

The Story of Your Carpet Guy

 

We are your local IICRC certified carpet technician operating from Twizel, South Canterbury, New Zealand, serving the wider South Canterbury region. We specialise in cleaning, restoration, stain removal and flood recovery, with more than 7 years’ experience in the industry.

We are a family owned and operated business whose core values include trust and integrity. We hold to these values and treat your assets with respect and utmost care.

Meet Your Carpet Guy

Your Carpet Guy is based in Twizel, South Canterbury, New Zealand. We provide high-quality professional cleaning and restoration services to our community and our region.

We are fully-accredited and qualified under the standards of the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

Owner and operator Wouter Smit has been in business for more than seven years and is committed to providing a personalised, friendly, reliable and honest service.

Learn About

Our Environmental Practices

Cleaning Products

We don’t use harsh chemicals or off-the-shelf cleaning products. Our cleaning solutions are custom-mixed and all New Zealand-made. Whenever possible, our cleaning agents are non-toxic, self-neutralising in pH, biodegradable and primary consist of pure oxygen and pure water.

Use of Resources

Our cleaning processes are designed to use as little water as possible, which is better for the environment and also ensures faster drying times. We also use only electricity-powered cleaning equipment, instead of equipment powered by fossil fuels.

Our Carbon Footprint

We do our best to limit our carbon footprint. Our customer base is concentrated around our Twizel base, in the Mackenzie District. This ensures we can limit our driving times and avoid long-haul travel.

Our values

The Reasons For Our Success

Highly Rated

We strive for 100% customer satisfaction on every job, every time.

Fair Prices

Our services are priced reasonably and fairly, with quotes customised to your individual job.

Customer-Focused

Our goal is to establish relationships, not just contracts.

Prompt Service

We show up on time and complete jobs as efficiently as possible.

Fully Accredited

We are fully accredited under the New Zealand legal and professional standards for our industry – IICRC and National Certificate of Pest Control.

Friendly Team

We are friendly, community-oriented and easy to talk to about your job requirements.

High Quality

Expect only the best quality of materials and service.

Integrity Driven

We are always honest and open about details and costs.